Charter of Rights

Your Individual Rights

To be given respect as an individual

To be treated with dignity
To have status, regardless of disability
To be given access to services and resources
According to individual needs
Not to be discriminated against
To be a partner and be consulted and fully
Involved in decisions
To accept or refuse a service

Your Information

To receive information about Larchwood Care prior to admission
To comment upon, complain about and participate in the quality of care received
You may choose to have a relative, friend or advisor to represent your wishes and ensure your rights are protected
To be advised of the services available to you and the implications of refusing a service

Your Responsibility

To take part in planning and reviewing care
To consent to, or refuse a service, subject to consideration of your own health, welfare or safety or that of other residents – subject to your legal status
To make financial contributions toward the cost of your accommodation

Your Confidentiality

To know the information given to, or received from you will be relevant, accurate, kept secure and will be treated confidentially
To know that this information will be obtained fairly and carefully, held only for lawful purposes and not used or disclosed to a third party without your consent

Your Healthcare

To choose your own medical and dental practitioner
To receive health and social care services
To know that any medication is given on the instruction of a registered medical practitioner

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